Diary & Appointment Management

Manage appointments effectively

The diary and appointment management function can be controlled through the interface, enabling personnel to make appointments for operating clinic days or for home visits if necessary.

Appointment confirmation/reminders can be sent to a service user via SMS, email or letter and bookings can be amended or cancelled with ease through the system.

Benefit from...

Organised appointment schedules

Improved service user and clinic communications

On-the-go appointment updates

A paperless way of working

Meet the CSS Team – Development Director

News

3 Sep at 9:30 am

At CSS our employees are our most valuable assets and we thought it was about time we showcased their expertise and told you a bit more about their roles within the business. Trevor Thomas Development Director at CSS Specialises in: Software Innovation! As Development Director, Trevor is responsible…

Cyber Essentials Plus 2021

News

31 Aug at 10:31 am

We are delighted to announce that we have successfully passed the cyber essentials plus audit for another year. Obtaining this certificate for another year demonstrates our commitment to cyber security and the protocols we have in place to keep our organisation fully protected against cyber-attacks. Having the highest level of…

Face-to-Face vs Virtual Training

Blog

17 Aug at 9:30 am

Since the pandemic took hold of the world virtual training sessions have become the new normal but is virtual training a better way to learn compared to the traditional face-to-face method? In this weeks blog we take a look at the pros and cons of training new organisations in our…

9 Mistakes to Avoid a Failed Wheelchair Service Software Implementation – Part 3

Blog

26 Jul at 9:30 am

Welcome to the last part of the ‘9 Mistakes to Avoid a Failed Wheelchair Service Software Implementation’ series. To recap quickly here are the 9 mistakes to jog your memory: Lack of Sufficient Planning Not getting everyone on board Carrying our excessive customisation No full-time client-side project manager Insufficient focus…

9 Mistakes to Avoid a Failed Wheelchair Service Software Implementation – Part 2

Blog

19 Jul at 9:30 am

Welcome back to part two of the ‘9 Mistakes to Avoid a Failed Wheelchair Service Software Implementation’ series. If you’re joining us new for Part 2 of the series and don’t want to miss out Part 1 is available here. To recap quickly here’s mistakes #1-5 to jog your memory:…

Meet the CSS Team – Helpdesk Manager

News

16 Jul at 2:22 pm

At CSS our employees are our most valuable assets and we thought it was about time we showcased their expertise and told you a bit more about their roles within the business. Stuart Pearson Helpdesk Manager at CSS Specialises in: Keeping our customers happy! As Helpdesk Manager, Stuart…

9 Mistakes to Avoid a Failed Wheelchair Service Software Implementation – Part 1

Blog

12 Jul at 9:30 am

Implementing a new wheelchair service software solution can be a complex, time consuming and expensive task for a business to undertake. With potential delays and costly consequences lurking around every corner project failure can be an unfortunate outcome for many organisations undertaking such a change if not managed correctly. This…

Choose the right asset tagging solution for your service

Blog

28 Jun at 9:30 am

A vital stage of implementing a new wheelchair software solution into your service is choosing the right tagging solution that will help you optimise asset tracking and employee productivity. Choosing the correct tagging option the first time won’t only save you money but will also help you sail through labelling…

Reduce your paper outlay and digitally transform the way you work

News

2 Jun at 1:57 pm

A paperless office space may be hard to comprehend and it could feel unachievable to eliminate paper entirely. Take the initial step and have a look around your office environment…Can you cut back on your paper output? The most evident benefit of reducing your paper outlay is to become an…

The importance of customer service when purchasing a wheelchair service management software solution

News

19 May at 9:30 am

Customers are the driving force for your entire business cycle, from start to finish. They’re the most important piece of the puzzle and that is why customer service needs to be of the utmost importance when purchasing a wheelchair service management software solution or any software solution for that matter. Why…

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