Bring SMS Messaging to your service and ensure key activities are responded to as quickly as possible.
Enhanced Communication Platform
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Our enhanced communication platform enables SMS messaging throughout your service. Using SMS messaging ensures response times to vital activities are responded to immediately.
Once activated, authorisers of equipment will receive authorisation requests on-the-go, speeding up all orders, preventing admissions to hospital and improving discharge rates.
Failed delivery activities will also be reduced, as service users will be notified when their order is scheduled, when it is released ready for delivery or collection and all other essential order updates.
Communicate Effectively with your Service Users
Ensuring our customer service protocol is formally recognised we have been certified in the internationally accredited quality standard ISO 9001:2015. This provides secure evidence of our commitment to offer first class delivery of customer service, from initial contact right through to the implementation and support of all contracts. It underpins our day-to-day processes and ensures we actively embrace our dedicated support promise.