The workshop operation is the core operation to wheelchair services and is where key activities are initiated. This is where already used wheelchairs are refurbished for reuse, modifications to existing chairs are made, pre-delivery inspections are finalised and planned maintenance is completed.
Workshop operations is where key activities take place, enabling close management and control of repairs, refurbishments and modifications
Ensure your workshop runs smoothly
Every morning technicians will be given a list of activities via their handheld device, which is where they will record all information relating to each job, including the labour time involved. This ensures everyone involved is kept updated and there is a full audit trail for management reporting purposes.
A streamlined workshop function
A monitored workforce/time spent per activity type
A full activity audit trail
The capability to identify repair and replace patterns
The importance of customer service when purchasing a wheelchair service management software solution
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