Making sure our TCES Wheelchair solution is used to its optimum for go live!
ON-SITE
SUPPORT
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On-Site support is offered to all new contracts to ensure TCES Wheelchair is being utilised correctly, and efficiencies are being optimised from day one.
A member of our project delivery team will assist with all software and hardware queries, making sure all staff are fully equipped to use the platform going forward.
![worker scanning barcodes in warehouse](https://tceswheelchair.com/wp-content/uploads/2021/03/on-site-445x297.jpg)
![large warehouse](https://tceswheelchair.com/wp-content/uploads/2021/03/hardware2.jpg)
As well as providing complete reassurance on how to use TCES Wheelchair, on-site assistance can also include:
- Refresher scanner training
- Configuration of depot locations
- Inventory checks
- Where inventory information can be viewed within TCES Wheelchair, including full history of items
- Demonstrations of how to send electronic items for repair
- How picking for drivers works and how they are released each day
- How items can be found by serial number
- Labelling procedures – ensuring all assets are labelled
Labelling
Labelling is paramount when using TCES Wheelchair which is why we will assist you with the process if required. Use customised pre-printed labels, created by our project delivery team and eliminate the need for you staff to electronically create and print labels.
![label icon](https://tceswheelchair.com/wp-content/uploads/2021/03/hardware1.png)